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ITSM connector

Zendesk connector

Zendesk user and group lifecycle connector with OAuth or API-token setup.

LIVESaaS Target

Auth method

OAuth2

Capabilities

  • User lifecycle
  • Groups
  • SCIM

Setup time

5-30 min

How it works

Zendesk acts as a governed SaaS target. HRMS events trigger worker-run steps, and KINT records idempotent execution evidence for each provider call.

Workflow YAML

trigger:
  hrms: bamboohr
  event: worker.termination
steps:
  - provider: zendesk
    operation: suspend_user
    idempotency: workflow_run_id + step_id + attempt_number
evidence:
  export: soc2_cc6

Compatible HRMS

Darwinbox, Keka, ADP Workforce Now, BambooHR, Rippling

Runtime role

SaaS Target

Audit your Zendesk access path.

We will show stale accounts, license waste, and connector gaps before rollout.